We currently only offer shipping to Australia, New Zealand & Asia.
Australia - Free
New Zealand - Free
Asia - $6.95
Christmas Delivery Deadlines for Australia & Europe:
Free Delivery: 8-18 days Last orders for Christmas Delivery 5th December
Courier Delivery (7-12 days) Last orders for Christmas Delivery 12th December
Tracked Priority Airmail (4-7 days) Last orders for Christmas Delivery 17th December
HOW LONG DOES DELIVERY TAKE?
In stock items are usually dispatched within 48 hours of receipt of order from your nearest distribution centre or the nearest centre which has the item in stock and ready to ship (which ever is quicker)
Delivery usually takes place within:
8-15 days to Australia & New Zealand
12-21 days to Asia
We do aim to deliver within these timeframes, however, we unfortunately have no control over any disruption delays with the postal services in your area. Please also note that delivery times to BFPO addresses are dependent on BFPO schedules. We do ask that you please allow up to 21 working days before we can investigate any non-delivered items.
As soon as we receive your order, you will be emailed confirmation of receipt of your order and your order number - you will then be able to check the status of your order online using Your Account.
HOW WILL IT BE DELIVERED? This will be dependent on the size and value of the parcel. Deliveries are shipped by Airmail to worldwide destinations from our fulfilment centres in Australia, New Zealand, US & UK depending on which centre holds the stock and which is closer for quicker delivery to you. Sometimes we will use our suppliers and distributor labels to ship the item direct to you in order to reduce delivery times.
WHY DO SOME ITEMS INCUR BACKORDER AND DELAYS IN DELIVERY? Whilst we always aim to keep items in stock so we can ship your order immediately, unfortunately this is not always possible for a number of reasons: 1. Our aim is to offer you a wide range of dvd & blu ray titles and some of these are fast sellers which can quickly run out of stock and therefore we need to source these to order. 2. Sometimes we are reliant on labels and distributors and we have no control over delays incurred by our third party suppliers.
All non-delivered items will be replaced or refunded in full as our deliveries are insured against loss/damage.